Ordering Shipping & Invoicing

Ordering

There are several convenient ways to place an order. Use the one that best suits your needs:

Corporate Headquarters:
Phone: 215.795.2838
Fax: 215.795.0237
Email: lampire@lampire.com
Post: P.O. Box 270
Pipersville, PA 18947
USA
Western United States Regional Office:
Phone: 215.795.2838
Fax: 215.795.0237
Email: lampire@lampire.com
Post: P.O. Box 270
Pipersville, PA 18947
USA


General Terms and Conditions

Lampire Standard Catalog items may be subject to change without notification.
Follow this link for our General Terms and Conditions.

General Ordering Guidelines

Minimum order is $40.
Every effort will be made to fulfill orders for same-day shipment if called or faxed in to our Customer Support Staff by 11 am Eastern Time. Orders placed after 11 am Eastern will be shipped the following day.
Orders placed after 11 am Eastern that must be shipped the same day will incur a $55 Rush Fee.
Payment is in US Dollars, due Net 30 days from the date of the invoice.
Prices are subject to change without notice.
The following credit cards are accepted: VISA, Mastercard, American Express. Returns: No returns are accepted without prior arrangement with our Customer Support Staff.

When ordering, please provide the following information:

Contact Name & Phone Number
Bill to" and "Ship to" Address
Catalog Number and Product or Service Description
Quantity and Unit Size
Purchase Order Number (PO #) or credit card information (When submitting a confirming PO#, please mark it as such.)
Comments or Special Instructions
Preferred Freight Carrier and Account Number

Shipping

Freight charges will be billed to your account with your designated carrier or may be pre-paid and added to your invoice. Please provide your FedEx, UPS, DHL, or other preferred carrier account number at the time of order placement. If none exists, please inform our Customer Support Staff and alternate arrangements will be made.
If no Freight Carrier is specified at the time of confirmation of your order, a $20 surcharge will apply to cover the costs of contacting an appropriate carrier for delivery.
A nominal "Box/Ice" fee is charged to defer material and handling costs. This charge varies based on the size of the shipment, but is generally between $15.00 and $35.00 per box. In addition, dry ice is added when required.

Invoicing

Invoices are mailed directly to the Accounts Payable or Bill To address designated on your Purchase Order.
Project Initiation Fees are invoiced upon receipt of your order.
For polyclonal antibody projects, a Board/Maintenance invoice is issued monthly, summarizing the charges accrued during that calendar month. Also, Project Termination Fees are invoiced with the final monthly Board/Maintenance charge or upon written notice of exsanguination or animal disposal.
International shipments incur a $110 documentation fee.
CITES documentation fees:
Master File - $450.00 (Permit valid for 6 months) NOTE: Please allow up to 6 month lead-time for the U.S. Fish and Wildlife Service to process the request. Once a Master File is obtained each single use permit - $90.00. Amending or Renewing an Established Master File - $300.